We aim to keep you entertained, engaged and educated throughout the Summit and here are the people who will help to make it happen:
- Keith Pollard of Intuition Communication Ltd
- Laila Al Jassmi of Health Beyond Borders
- Sherene Azura Azli of Malaysia Healthcare Travel Council
- Ognjen Bagatin of Poliklinika Bagatin
- Elizabeth Boultbee of Boultbee & Co
- Sue Chapman of Great Ormond Street Hospital
- Evgeniy Chernyshev of the Medical Tourism Agencies Association
- Sophie Chung of Junomedical
- Jonathan Cooper of Worldwide Insurance Solutions
- Daniel Coulton-Shaw of Global Clinic Rating
- Peter Cruse of American Academy of Cosmetic Surgery Hospital | Gulf Healthcare Network
- Helen Culshaw of Ascendancy Internet Marketing
- Pavel Adam Digrin of Prague Fertility Centre
- Graham Elderfield of Glenfield Consulting
- Stefan Esser of International SOS
- Tobias Gantner of The HealthCare Futurists
- Suzanne Garber of Gauze
- Andrew Garman of Rush University
- Ilan Geva of Ilan Geva & Friends
- Chris Graham of Picker Institute Europe
- Zahid Hamid of Euromedical Tours
- Mouhanad Hammami of Global Health Consultants
- Daniel Horsfall of The University of York
- Tricia Johnson of Rush University
- Andrés Jurado of My Medical Vacations
- Primarij Gordana Kalan Živčec of Medico Veritas
- Dimitris Kavakas of Redia Ltd.
- Inge Kormelink of IVF-Spain
- Patrick Ladbury of Uscreates
- Lutz Lungwitz of the German Medical Wellness Association
- Claudia Mika of TEMOS
- Vladimir Mozetič of Kvarner Health Tourism Cluster
- Bartosz Mrugacz of Klinika Bocian
- Maria Onyshchenko-Dubow of Medical Center – University of Freiburg
- László Puczkó of Resources for Leisure Assets
- Vivek Shukla of DM Aster Healthcare
- Irving Stackpole of Stackpole & Associates
- Yannis Tountas of the University of Athens
- Mirna Turcinovic of Prague Fertility Centre
- Miroslav Varga of Escape Ltd
- Anastasios Vekris of Advanced Hair Clinics
- Vijay Venkatesh of Dr Joy Dental Clinic
- Mike Wallace of Danubius Health Spa Resorts
- Elizabeth Ziemba of Medical Tourism Training
Keith Pollard, Managing Editor, IMTJ | CEO, Intuition Communication, UK
Keith is one of Europe’s leading experts on medical tourism and is a regular speaker, writer and commentator on this developing business sector. Keith’s early career in marketing within the pharmaceutical industry was followed by ten years in marketing and business development in the private healthcare sector where he gained extensive experience in the marketing of London’s leading private hospitals to international patients. In the mid 1990s, he became an internet entrepreneur, believing in the potential of the internet to disseminate healthcare information and inform patient choice for patients seeking treatment in their own country or as medical tourists.
Laila Al Jassmi, Founder & CEO, Health Beyond Borders, UAE
Laila is the founder & CEO of Health Beyond Borders in Dubai. Health Beyond Borders is a bespoke Dubai based healthcare advisory firm focused on healthcare strategy and research, health investment facilitation, healthcare marketing and business development in UAE, medical tourism and facilitation, training and workshops. HBB helps clients navigate through the challenges, leverage the opportunities and bring considerable economic benefit in a sustainable and effective manner. Prior to this Laila was the CEO of Health Policy and Strategy sector at Dubai Health Authority (DHA).
Sherene Azura Azli, Chief Executive Officer, Malaysia Healthcare Travel Council, Malaysia
Sherene Azli spearheads the Malaysia Healthcare Travel Council (MHTC), an agency under the Ministry of Health Malaysia as its Chief Executive Officer. She has been entrusted with the task of positioning Malaysia as the “preferred destination for world-class healthcare services” and hence plays and instrumental role in promoting global awareness of the Malaysian healthcare industry.
Ognjen Bagatin, CEO, Poliklinika Bagatin, Croatia
Ognjen Bagatin is 34-years old and CEO of the Poliklinika Bagatin (Bagatin Clinic). After graduating from the School of Economics at the University of Zagreb and after having worked as an Assistant to the Board of Directors in a well known company, he takes a huge step of pursuing an MBA at Cotrugli Business School. He graduated from Business School in 2010. Today, besides serving as the CEO of his own company he is also a member of the President Board of MBA Croatia as well as the Medical Tourism Council at the Croatian Chamber of Economy.
Elizabeth Boultbee, Managing Director, Boultbee & Co, UK
Elizabeth has been involved in the operational management of hospitals; the financing of healthcare projects and the development & maintenance of patient flows from international sources to the UK for over 20 years. Elizabeth was the Head of International Business for HCA; General Manager of the International & Private Unit at Great Ormond Street Children’s Hospital for 4 years; General Manager of Moorfields Private at Moorfields Eye Hospital and Business Manager at the Private Patient Unit of University College London Hospitals NHS Foundation Trust for 4 years significantly increasing international patient flows in each hospital.
Sue Chapman, Gulf Regional Clinical Manager, Great Ormond Street Hospital, UAE
Sue Chapman is an expert paediatric nurse with extensive experience in paediatric high dependency and critical care. As Gulf Regional Clinical Manager at Great Ormond Street Hospital for Children NHS Foundation Trust she provides a link between clinical teams at GOSH and referring hospitals across the Gulf region. Sue consults both nationally and internationally and acts as an expert witness for the police service, NHS Trusts and international healthcare organisations.
Evgeniy Chernyshev, Cooperation Team Leader, Medical Tourism Agencies Association, Russia
Evgeniy Chernyshev is a seasoned expert in the medical tourism market. For four years Evgeniy directed the marketing and development of one of the largest medical tourism agencies, dealing with over 1,500 patients a year. In just a few years the agency expanded the network of representative offices throughout Russia and Kazakhstan, at the same time as providing the remote service for the patients from other countries of the former Soviet Union.
Dr. Sophie Chung, CEO and Founder, Junomedical, Germany
Dr. Sophie Chung is the CEO and Founder of Junomedical, a Berlin-based digital medical travel hub that is providing patients around the world access to affordable healthcare treatments. She earned her MD degree from the Medical University of Vienna in 2008, and gained firsthand experience in treating patients as a doctor in Australia and serving as Director of Healthcare Strategy at Zocdoc in New York.
Jonathan Cooper, Managing Director and Founder, Worldwide Insurance Solutions, UAE
Jonathan Cooper is the Managing Director and Founder of Worldwide Insurance Solutions, based in Dubai, UAE. With a career spanning over 30 years in insurance, JC has worked with the world’s leading providers in the travel & retail sectors and crafted some of the most innovative and impactful travel insurance solutions.
Daniel Coulton-Shaw, GCR Clinic Ambassador, Global Clinic Rating, Austria
For both patients & clinic owners, so much is gained from looking at the quality level of any medical clinic in the world. As the co-founder of the GCR (Global Clinic Rating), since 2014 Daniel has helped assess over 400,000 healthcare clinics on behalf of patients in 126 countries of the world, and giving each clinic a 1-5 Score, based on his “4 pillars of excellence”.
Dr. Peter Cruse, CEO, American Academy of Cosmetic Surgery Hospital | Gulf Healthcare Network, UAE
Dr Peter Cruse is a former South African national medical Rhodes Scholar to Oxford University, Chief Specialist Pathologist at Groote Schuur Hospital in Cape Town, UCT Professor of Anatomical Pathology and MBA gold medallist. He is now an experienced commercial manager of multi-site hospitals, clinics and medical laboratories. He is a true “company doctor” capable of inspiring and leading rapid financial turnarounds of underperforming healthcare assets. His speciality is rapid performance enhancement.
Helen Culshaw, Director, Ascendancy Internet Marketing, UK
Helen Culshaw has worked in the digital marketing sector for over 15 years, having previously gained a wealth of business & commercial marketing experience across a range of sectors, including healthcare. Helen is a renowned public speaker, trainer, visiting lecturer and consultant on digital marketing, with a particular interest in how to deliver “real” business solutions through digital marketing.
Pavel Adam Digrin, Business Development Director, Prague Fertility Care, Czech Republic
Pavel Adam is in charge of business development strategy, service quality, and projects at a leading IVF clinic located in the heart of Europe. He has over 15 years of experience in strategic planning, organisational development, product development and has worked as the head of several communication agencies. He considers IVF a wonderful experience for all of us – to be a part of the miracle of creating a new human being.
Graham Elderfield, Director, Glenfield Consulting, UK
Graham Elderfield is an expert in international private healthcare, having held multiple top positions at medical providers worldwide both privately and with the NHS. He has a proven track record of leadership and achievement as a Chief Executive for twenty two years, introducing new approaches and systems across complex organisations. His leadership and decision making abilities have made his presence felt in a positive manner within the healthcare sector, giving him plenty of experience to call upon.
Dr. Stefan Esser, Regional Medical Director, International SOS, Central Europe, Germany
Dr. Esser graduated from the University of Aachen, Germany in 1988 with a Medical Degree and medical doctorate, followed by extended clinical experience in surgery, plastic Surgery, emergency medicine, travel medicine, sports medicine and family medicine at the Central Military Hospital Koblenz, Germany and other large hospitals in Germany including the UNTAC Field Hospital Phnom Penh, Cambodia. Dr. Esser was also trained in occupational health. He also holds a Master of Public Health and a Master of Business Administration.
Dr. Tobias Gantner, Founder and CEO, The HealthCare Futurists, Germany
Tobias is a medical doctor by training, a health economist and jurist by education, a philosophy aficionado by academic passion and curious by default. He has worked in a number of leading positions in hospital patient care and major industry companies. The HealthCare Futurists (HCFs) are an international and independent network, think-tank, make-tank, incubator, catalyst and consulting hub for innovation in healthcare, life sciences and medicine.
Suzanne Garber, Co-Founder, Gauze, USA
A dual US-EU national who speaks 3 languages and has visited hundreds of hospitals in almost 100 nations, Suzanne Garber has been sick in more countries than most people have ever visited while healthy. She is the executive producer of the documentary “GAUZE: Unraveling Global Healthcare,” Co-Founder of Gauze—the world’s largest database of international hospitals, and author of “SAFETY NETwork: A Tale of Ten Truths of Executive Networking.”
Andrew Garman, Professor, Health Systems Management Department, Rush University | USCIPP, USA
Andrew is Professor and Associate Chair, External Relations & Development for the Health Systems Management Department of Rush University in Chicago, IL. As a practitioner-scholar, Andy splits his time between a faculty role with Rush University and a leadership role with the non-profit National Center for Healthcare Leadership (NCHL), whose organizational membership programs include the U.S. Cooperative for International Patient Programs (USCIPP), whose mission is to support its members’ efforts to expand global access to US expertise in high-quality healthcare.
Ilan Geva, President, Ilan Geva & Friends, USA
Ilan Geva is a global branding and consumer behavior expert who provides consulting, teaching, training and help in developing and activating all brand touchpoints. He develops and creates Brand platforms including brand vision, strategy and personality, using strategic branding solutions for multinational, national and regional entities. Much of the work focuses on internal branding and understanding the consumers’ view of the brand. His work has won over 100 industry awards around the world.
Chris Graham, Acting Chief Executive, Picker Institute Europe, UK
Chris Graham is the Acting CEO and previously Director of Research and Policy at Picker Institute Europe, an international charity focused on improving care quality for all. His work focuses on promoting the concept of person-centred care, particularly by understanding and improving people’s experiences of health and social care.
Zahid Hamid, Chief Executive, Euromedical Tours, UK
Zahid Hamid is a Management Consultant with over thirty-five years of experience in the public and private sectors. After twenty-five years in the defence and security sector, he made a transition to the corporate world in 2000, managing two software houses listed on the London Stock Exchange before committing himself to the healthcare sector in 2006. He presently heads an outbound facilitation service to Europe and South Asia and an inbound and intra bound service to the UK.
Dr. Mouhanad Hammami, President and CEO, Global Health Consultants, USA
Dr. Hammami completed his postdoctoral research in Pediatrics at the Newborn Center of the University of Tennessee in Memphis, and then accepted a faculty appointment at Wayne State University School of Medicine in Detroit, Michigan and a research position at the Detroit Medical Center, Department of Pediatrics. Dr. Hammami served as Executive Director of the National Arab American Medical Association (NAAMA) from 2006 to 2009. He was then appointed as the Chief of Health Operations of Wayne County Health Officer in 2009 where he oversees all health related matters in the 13th most populous county in the US.
Dr. Daniel Horsfall, Lecturer in Comparative Social Policy, University of York, UK
Dr Daniel Horsfall has published widely in the field of medical tourism on issues ranging from patient flows, through the role of the internet, to particular types of treatment including weight-loss surgery. As part of the UK’s leading group of medical tourism researchers Daniel has worked on projects funded through the British government, the Korean Health Industry Development Institute, and the OECD.
Dr. Tricia Johnson, Director, Rush Center for the Advancement of Healthcare Value at Rush University | USCIPP, USA
As a health economist, Dr. Johnson’s research focuses on understanding the economic drivers of healthcare exports. Over the past seven years, she has worked with the US Cooperative for International Patient Programs to understand market dynamics for medical travel. Johnson has a PhD in economics from Arizona State University and a Master of Arts in hospital and health administration from The University of Iowa.
Andrés Jurado, CEO and Founder, My Medical Vacations, Mexico
Andrés Jurado is a medical tourism professional recognized in the Mexican Caribbean for his performance in the field. 9 years of continuous work in the area and having managed more than 2000 cases of international patients makes him one of the leading actors in health tourism in Mexico. His company, My Medical Vacations, is distinguished by the high level of services offered to its patients, complementing medical care with first class hospitality services. This comprehensive and committed work led to be an award recipient in the 2016 edition of the Mexican Tourism Trade Show, one of the biggest in Latin America.
Primarij Gordana Kalan Živčec, Owner, Medico Veritas, Slovenia
Prim. Gordana Kalan Živčec, MD PhD is the owner of the agency Medico Veritas which facilitates communication between patients and doctors and other providers. The concept of agency is to find the “right doctor for the right patient”. She has a background in the field of family medicine and emergency medicine and she still practices both clinical fields and is a mentor to doctors in vocational training today. She has also presented at many events including WONCA Europe.
Dimitris Kavakas, Executive Managing Director, Redia, UK
Dimitris is an international business development consultant with vast experience in the service sector. He currently runs his own consultancy firm, Redia Ltd, based in London, with which he specifically focuses on the fertility travel sector. His company consults fertility clinics on how to improve international sales and how to best develop international marketing campaigns.
Inge Kormelink, Head of International Strategies & Policies, IVF-Spain, Spain
Inge Kormelink started her professional education at the University of Applied Sciences, obtaining her BBA in Economics. In addition she obtained 3 Master Degree’s in International Management at the “Ecole superior de commerce” Business University in France, Digital Marketing at the Alicante University in Spain and an additional Master in Strategic Management. After completing her studies she went on to work for several multinational companies and start-ups, before starting her current role at IVF-Spain in 2012 as Head of Strategies & Policies.
Patrick Ladbury, Business Development Director, Uscreates, UK
Patrick Ladbury joined Uscreates earlier this year bringing his expertise in behavioural science and social marketing to compliment Uscreates’ design led approach. Previously Director at The National Social Marketing Centre, Patrick combined his health service delivery experience with his marketing knowledge to develop behaviour change programmes, as well as resources and events for social marketing practitioners.
Lutz Lungwitz, President, German Medical Wellness Association, Germany
Lutz Lungwitz (born 1966 in Berlin), since 2004 has been President of the German Medical Wellness Association (www.dmwv.de) and of the International Medical Wellness Association, both based in Berlin. After high school graduation, training as a travel agent and studying business administration in Berlin, Lungwitz has worked for many years as a CEO, manager and consultant in the private sector, as well as for federal organizations.
Dr. Claudia Mika, Managing Director, Temos International, Germany
Dr. Claudia Mika is the Managing Director of Temos International GmbH, a spin-off of the German Aerospace Center DLR, a German governmental research organization. Since 2004 she has been working on the Temos certification systems, assessing hospitals, rehabilitation centers, reproductive care centers, and dental clinics worldwide according to the Temos quality criteria for international patient management, developed together with leading travel health insurances and assistance companies.
Professor Vladimir Mozetič, President, Kvarner Health Tourism Cluster, Croatia
Vladimir began his medical career in working as a urologist at the Clinical Hospital in Rijeka from 1992, in the framework of the Croatian Ministry of Science and Medicine. He completed his PhD degree in 2005 and was selected as the scientific Educational Assistant Professor at the Medical Faculty in Rijeka. Since 2006 he has been employed at Polyclinic Medico and was appointed as Head of the Polyclinic in 2008. He gained a specialization in Health Care Management, while also sub-specializing in urology, oncology and andrology, and has since been named as the president of the NGO – Kvarner Health Tourism Cluster.
Bartosz Mrugacz, Partner and Business Development Director, Klinika Bocian, Poland
Bartosz Mrugacz is a partner and business development director at one of the biggest private chain of fertility centres in Poland, Klinika Bocian. He is responsible for strategic and marketing activities including medical tourism from Central and Eastern Europe. Bartosz is also responsible for building one of the most effective and vivid social media channels in Polish healthcare industry.
Maria Onyshchenko-Dubow, Deputy Head/Head of Marketing, Medical Center – University of Freiburg, Germany
Maria Onyshchenko-Dubow has been working in the field of medical tourism for the last 15 years and is an expert in marketing medical services in CIS markets. Ukrainian-born, she earned her M.A in Economics from the University of Freiburg, with a focus on Health Care Economics. She also studied in England and is currently working on her doctorate on the topic of Medical Tourism. She has been Deputy Head of one of the largest International Patient Departments in Germany since 2015.
László Puczkó, Director of Industry Intelligence, Resources for Leisure Assets, Hungary
László has been working as a travel and tourism expert in the health, wellness, medical services and spa arena for over 20 years. He founded The Tourism Observatory for Health, Wellness and Spa (2012). He has also participated in over one hundred projects in various fields, including: research, planning, product development, experience mapping and design, impact assessment and marketing. He had also co-authored numerous articles on health, tourism and hospitality and the impacts of tourism that have been published in a number of professional journals.
Vivek Shukla, Head of Marketing, Aster DM Healthcare, UAE
Vivek Shukla drives the revenue and market share growth for Aster DM Healthcare’s Clinics and Hospitals in GCC as a Marketing Head. Aster DM is one of the largest private healthcare network in the region. Vivek Shukla has spoken at several healthcare management conferences across the globe. He has delivered his indigenously created workshops and trained hundreds of healthcare professionals.
Irving Stackpole, President, Stackpole and Associates, USA
With over forty years of experience in healthcare, senior living and human services, Irving Stackpole is the President of Stackpole & Associates, Inc., a marketing, research, training, and organizational development firm. Founded in 1991, Stackpole & Associates applies scientific marketing principles to develop practical solutions to clients’ challenges. Using the most rigorous psychological and behavioral science research, Stackpole & Associates develops methods and designs that produce unimpeachable data yielding reliable, actionable recommendations. Stackpole & Associates works collaboratively with clients to create innovative and practical solutions to the challenges facing organizations in rapidly changing markets, including health travel.
Professor Yannis Tountas, Professor of Social & Preventive Medicine, University of Athens, Greece
Yannis Tountas is Professor of Social & Preventive Medicine in the Medical School- University of Athens. He has studied Biology (Bachelor) and Public Health (Master) in Harvard University, as well as Medicine in University of Athens. He is Director of the Centre for Health Services Research, Medical School, University of Athens and Director of the Institute of Social and Preventive Medicine (ISPM).
Mirna Turcinovic, International Patient Coordinator and International Cooperation Manager, Prague Fertility Centre, Czech Republic
Mirna works at Prague Fertility Centre – which today, is the leading IVF clinic in the Czech Republic for international patients. She joined a few months after it’s opening in 2010 to work on business development and international exposure of the clinic. Her main role during this period was to build and manage relationships with patients and strategic partners in order to grow their patient database and to position the clinic in different international markets.
Miroslav Varga, PPC Quality Control Manager, Escape, Croatia
Miroslav Varga is a Search engine and online advertising specialist, with in-depth knowledge of Google’s tools, especially Google AdWords. He’s a TEDx speaker, multilingual, experienced and specialized in account optimization, statistical analysis and data mining. As a lateral thinker he’s reading the message data provides and try to understand the context of that data.
Dr. Anastasios Vekris, Founder & Medical Director, Advanced Hair Clinics, Greece
Dr. Anastasios Vekris, plastic surgeon and honoured member of ISHRS (International Society of Hair Restoration Surgery) is one of the leading experts in hair transplantation worldwide. He is the Founder and Medical Director of the specialised hair transplantation centre Advanced Hair Clinics, based in Athens, Greece, distinguished as “International Hair Clinic 2016” by IMTJ. He has spoken at many Greek and international medical events and has published more than 80 scientific papers in authoritative Greek and foreign medical journals.
Vijay Venkatesh, CEO, Dr Joy Dental Clinic , UAE
Vijay S Venkatesh is a known strategist in the health care industry, he has carved a niche as a start-up & turnaround specialist in the retail healthcare segment. Trained by Harvard Business School on leadership & the Wharton College , University of Pennsylvania in strategy, he has over 3 decades experience in all segments of healthcare; pharmaceutical, diagnostics & retail single specialty chain of hospitals and clinics.
Mike Wallace, Brand Manager, Danubius Health Spa Resorts, Hungary
Mike Wallace has worked in the spa/leisure/health and fitness industry in operations, product development and planning for more than 20 years. In 1999 he moved to Hungary to design, set up and operate 7 fitness clubs for Danubius Hotels across Central Europe. Mike currently is contracted as Brand Manager/Spa Director for Danubius Health Spa Resorts which in addition to setting up new ventures includes the responsibility for the operations, business performance and development of 18 complex medical health spas across Hungary, Slovakia, Romania and Czech Republic.
Elizabeth Ziemba, President, Medical Tourism Training Inc, USA
Elizabeth Ziemba is the founder and President of Medical Tourism Training, the first and only company dedicated solely to on-line and on-site training and consulting solutions for the international medical travel sector. She has taken on a new role as Vice President of Business Development for TaqTik Health, Inc., an online global marketplace offering comprehensive services for women and men to actively engage, select, and purchase services to improve their health, appearance, and sense of well-being. Elizabeth is working with TaqTik to build and develop an online, one-stop shop marketplace for medical and wellness travelers to easily find and book high-quality hospitals, clinics, doctors and related services. Ms. Ziemba has worked on a variety of projects in the both the public and private health care sectors conducting research, business analysis, and formulating and implementing results-oriented, practical solutions.